Terms of Service

These terms govern your use of myBuildPortal's services. Please read them carefully before using our platform.

Last updated: May 2025
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1. Acceptance of Terms

By accessing or using myBuildPortal's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

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2. Description of Service

myBuildPortal provides a cloud-based client portal platform designed for remodeling contractors to:

  • Share project files and documentation with clients
  • Manage change orders and approvals
  • Process milestone payments
  • Facilitate project communication
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3. User Accounts

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per contractor business
  • You must be 18 years or older to create an account

Account Responsibilities

  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized access
  • Keep your login credentials confidential

4. Acceptable Use

You agree not to:

  • Upload malicious files or viruses
  • Share copyrighted material without permission
  • Use the service for illegal activities
  • Attempt to breach our security measures
  • Interfere with other users' access to the service
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5. Payment Terms

Subscription Fees

  • Monthly subscription fees are billed in advance
  • Beta pricing is locked for the first 12 months
  • Payment processing fees apply to client transactions

Refunds

  • 30-day money-back guarantee for new subscribers
  • No refunds for partial months of service
  • Disputed charges must be reported within 60 days
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6. Data Ownership and Usage

Your Data

  • You retain ownership of all files and content you upload
  • We do not claim ownership of your project data
  • You can export your data at any time

Service Data

  • We may use aggregated, anonymized data to improve our service
  • We maintain backups for service reliability
  • You grant us license to host and display your content as necessary
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7. Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance
  • We are not liable for service interruptions beyond our control
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8. Limitation of Liability

myBuildPortal's liability is limited to the amount you paid for the service in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

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9. Termination

By You

  • You may cancel your subscription at any time
  • Service continues until the end of your billing period
  • You can request data export before termination

By Us

  • We may terminate accounts for violation of these terms
  • We may discontinue the service with 30 days notice
  • Non-payment may result in service suspension
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10. Changes to Terms

We may update these terms from time to time. Continued use of the service constitutes acceptance of revised terms. Material changes will be communicated via email.

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any provisions, we're here to help.

Contact Us